Returns & Exchanges
We want you to feel confident in every South Seas purchase. Select the option below that best describes how we can help.
Product Questions
Have questions about ingredients, usage, or which product is right for you? We're here to help you choose.
Defective Items
Received a product that isn’t working as expected? Contact us within 30 days of purchase with a few photos or a video, and we’ll be happy to help.
Damaged Orders
If your order arrives damaged during transit, please contact us within 30 days of purchase with a few photos or a video of the damaged item(s), and we’ll be happy to help make it right.
Exchanges
Need a different shade or product? We're happy to exchange unopened items within 30 days of purchase. Please email us for instructions. Return shipping costs are the customer’s responsibility, and original shipping charges are nonrefundable.
Returns
Changed your mind? Products may be returned within 30 days of purchase. Please email us for return instructions. A 20% restocking fee applies to used products. Return shipping costs are the customer’s responsibility, and original shipping charges are nonrefundable.
Professional Products & Equipment
Spray tan professionals: if you need assistance with equipment or solution, please contact us directly for specialized support.